FAQs

Everything
you'd like to know.

From memberships and wardrobe digitisation to garment care and concierge support, here are answers to the questions we're asked most often.

General

Memberships & Pricing

Wardrobe Digitisation

Everything
you'd like to know.

General

Memberships & Pricing

Wardrobe Digitisation

Garment Care & Styling Services

Care, Security & Policies

Digital Wardrobe

Getting Started

Cancellation, Refunds & Membership Terms

Legal & Practical Essentials

Everythingyou'd like to know.

General

What is Maison Attire Club?

Who is Maison for?

Which areas in Mumbai do you currently serve?

What is a wardrobe management membership?

Memberships & Pricing

What membership plans do you offer?

What's included in my membership?

Is there a minimum commitment?

Can I pause my membership while travelling?

Wardrobe Digitisation

What happens during the wardrobe digitisation visit?

Do I need to be present?

Is wardrobe digitisation done every month?

Garment Care & Styling Services

How do pickups and deliveries work?

Where are garments cleaned?

Do you handle ethnic wear, suits, shoes and bags?

Do you offer bridal styling?

Do you offer dry cleaning pickup and delivery in Mumbai?

Do you offer luxury garment care?

Can Maison help me create a capsule wardrobe?

I already have a walk-in wardrobe. Why do I need Maison?

Does Maison offer event styling?

What's the difference between Maison and a wardrobe organiser?

Does Maison offer a corporate wardrobe stylist?

How is Maison different from a traditional dry cleaner?

Do you offer personal styling and shopping assistance?

Care, Security & Policies

What happens if a garment is damaged?

How do you protect garments during Mumbai's monsoon?

Can I request personal styling for meetings, travel or special occasions?

Digital Wardrobe

Will I have access to a Digital Wardrobe?

Getting Started

How do I become a Maison member?

Is there a trial option before I commit to a membership?

Cancellation, Refunds & Membership Terms

What if I'm not happy with my Trial Membership?

How do I cancel my membership?

Do I get a refund if I cancel?

Can I transfer my membership?

Legal & Practical Essentials

What should I do before pickup?

Will every item be accepted?

Do I need to be home?

What happens if pickup is delayed?

How will I know if Terms change?

Is my data and wardrobe private?

Everything
you'd like to know.